Homeshop18 — regarding defective tab

Address:

Ludhiana, Punjab

To: [protected]@network18online.com> Cc: [protected]@moneycontrol.com> Date: Tuesday, 4 November, 2014, 12:40 PM> with due respect to the incharge and> hon'ble team of this channel.> sir with an earnest hope of reply and early action to be> taken against this complaint the fact of which is clearly> stated below, i hereby want to beseech your comnassionate> attention on the fact that i use to watch pehredar consumner> complaint section after noon and inspired by it. > hence i am also interested to lodge a complaint against> homeshop 18 online of order product .> i have ordered and purchased through online a DUAL SIM> CALLING TABLET WITH ANDROID JELLY BEAM SWIPE WITH KEYBOARD > DT. 22 FEB.2014> BUYER ORDER NO. #[protected] > PAYMENT MODE CASH ON DELIVERY > SUB. ORDER 73101851 > SHIPPING CITY LUDHIANA > COURIER NAME DELIVERY FOS > PRICE 6, 999/-> IN THE NAME OF NARINDER KUMAR S/O LT. SOHAN LAL> H.NO. 8, LAXMI COLONY, OPP, NANDA COLONY NEAR MONU CYCLE> WALA KAILASH NAGAR ROAD LUDHIANA > CELL NO.[protected]> AND > RETAIL INVOICE NO. NIT CDRH/ DRH/02/2014/1264229 WAS ISSUED> AT HE TIME OF PAYMENT BY> NORTH INDIA TOP COMPANY (P) LTD.> TCI SUPPLY CHAIN SOLUTIONS, C/O ACORN WARE HOUSE &> LOGISTIC PARK, 68, VILL. KAPRIWAS & MALPURA REWARI.> > as i get released the order and started using the tab i> found a tachnical error of automatic switch of the tab.> i visiited its customer care office on dt. 26 march> 2014 at Ato Z mobile care at shop no. 1 mata rani> chowk ludhiana his cell no. [protected] and 99155> 51117.and he proved me hand written receipt mentioning> tab's imei - [protected], 902 softweare update with dt.>[protected] > after few days the shopkeer named vicky hios cell no.>[protected] and other landline no.[protected] provided me> tab after software update.> but the problem remains the same with the tab and it> automatically switch off as it was earlier . i again visited> vicky the shopkeeper the shop of A to Z mobile care and he> did not respond properly and hold my tab and then he> forwarded this tab to delhi for service and issued a receipt> mentioning below .> RV SOLUTION PVT TLD.> WORKORDER N. RVSRN 1405ATZ 00084 DT. 17 MAY.2014> > FAULT REPORT POWER NOT ON AUTO RESET SYMPTOM NOT POWERING ON> > ENGINEER REMARKS SEND TO L3 FAULT CODE 6 PCB FAULTY, REPAIR> CODE 6- ESCLATION> till today i have visited no. of times to A to Z and> contacted homeshop 18 even and i am not getting my proper> respond of my tab.> no tab has been provided to me even today.> the said act and negligent conduct and behave of the> homeshop 18 is not tolerable i have suufered mental pain> tension and agony after its purchased my hard eared money is> lost on it. i want true justice please help me to get my> hard earned money back with interest, i do not want such> faulty product further.or .if possible issue me any other> cell or tab of such value.> please> do me a favour and raise my complain to higher concerned> authority .> thanks> narinder> through councel> raj kumar karir advocate