Homeshop18 — Replacement of mobile phone.

Address:

East Singhbhum, Jharkhand

Dear Sir / Madam, This is to inform you that, I Shiv Kumar from Jamshedpur is being purchased a Mobile Phone vide order number[protected] dated 06.04.2015. Product is Spice 5 inch (12.7c.m.) Quad Core 3G Android Phone Mi-511-Mobile + Sunglass + Watch, Qty. 01 No. The item was reached to me on 09.04.2015. After getting the product I have checked it and found some problem in its keypad function. Accordingly I have informed to North India Top Company (p) Ltd. and customer care department. They have book a complain vide No.[protected] dated 10.04.2015 and they assure me that this has been resolve within 72 Hrs. But unfortunately they have done nothing regarding the matter. Again I enquired them. They just told me to contact another number. And this is happen for last 3 days. Now I request you to kindly replace the product within 3 days strictly otherwise I will go for consumer court to fight for replacement for the same. Thanks & Regards, Shiv Kumar Jamshedpur [protected]