[Resolved] Homeshop18 — Replacement of White Mystique by Sempre Of London

dsanam

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I am Mrs. Aruna Anam. I had ordered the above product on 29-Nov, 2014 and it was delivered after 2-3 days.When I opened the product I found a defect and immediately called for replacement of the product and they assured me that my product will be replaced.After that I called many times and they replied that they will call back in 24-48 hours.But I never received any follow up from them.My complaint no is[protected] and till now i didn't get any follow up from them and neither is my product replaced.

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Aug 14, 2020

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

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HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Aruna,

Apologies for the inconvenience caused to you.Kindly re-pack the product in the original packaging. Reverse pickup of your product will be done within 72 hours.

Regards,
HomeShop18!