Address: | Pune, Maharashtra |
I have placed order#[protected] of portable planer at Homeshop18.com on March 03, 2014. Till last Sunday(09/03/2014) order was not dispatched by company. So I lost interest and I raised ticket#97813043 to cancel my order at homeshop18.com site.
When I checked the status today(11/03/2014) then surprisingly ticket has been closed without canceling my order. When I called to customer care center they said they are forwarding my cancelation request today (means they have not canceled my order till date and closed the ticket), I said why they closed my ticket without acting(to cancel order) on it. They are not able to answer my questions. Only trying to delay as possible in canceling order so that meanwhile they can dispatched the ordered product once it available.
I simple said this is worst site to purchase product from. No certainty of refund of money once you placed order. so please stay away and pray for me to get my money back.
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Awfully sorry about the frustrating experience. Will have this checked right away and process for refund ASAP.
Regards,
Homeshop18