[Resolved] Homeshop18 — REVERT MONEY | |||
Dear Have purchase an "swipe dual swim dual core tablet" from homeshop18 with refernce to order number[protected] and sub order number 88814847, as i have received the order on sunday 5th oct and i found that tablet is continously gets restart as i have complaint against the product (abt return of money)on the same day with complaint number case id number[protected], still after 8days i am waiting for a call from there side as i have call them around 30 times and getting repeteadly same response from there side that "our techinacal team will look over the issue and will contact in other 48 hours" as i have purchase the product to guft someone in diwali Request you to please look over the issue and kindly help me so that i can get revert my money before diwali Regards Ranjan Bajpai 91-[protected] | Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. | |||
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We apologies for the inconvenience caused to you. In order to process replacement we would request you to send the product back to us. Please handover the product to aramex courier associate who will come at your address to pick the product within the next 72 working days.
Below mentioned is the procedure for same:
• Pack the product in the original packaging
• Write a complaint letter mentioning the order number on it
• Specify the following address on the packaging: NITC P. Ltd. TCI
SCS, C/O Acorn Warehouse's & Logistics Park Block 3, 68, Vill - Kapriwas
& Malpura, Taluq- Dharuhera, , Rewari-123106
• After the reverse pickup, please revert on this e-mail with the courier details (Courier company name, AWB number and Dispatch date).
Your patience and support is highly appreciated.
Regards,
Homeshop18