[Resolved]  Homeshop18 — Scheme related problem

Address:New Delhi, Delhi, 110027
Website:www.homeshop18.com

Your company is a total fraud you guys don't know how to deal with your valuable customers.I ordered three product from your website in the period of time 5 to 15 Aug when you guys showing some kind of offer i.e if you buy three product in time Interval from 5 to 15th Aug and you will get a mobile phone ( iKall comp. ). When we buy three product from you guys one of your representatives said you will definitely get a mobile phone 21 days after delivery of your last product. Today when we call you regarding information about it, One of the representatives said the scheme is over long time ego and when we query about it, you guys said the offer was on purchase above you ordered. This is absolutely ridiculous guys this is not a way to business to cheat with your valuable customers. One thing I want to clear in this every single time when we talked to your representatives about is there any hidden condition or anything regarding this offer you don't tell us a thing and now you have done this. This is unprofessional this is not the way to do business with your customers.
In the last, i want to say that I will take legal action against you guys . If there is need to go to consumer court I'll go .
#HomeShop18

Contact no - +91 [protected]

One of the order no is[protected]
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Oct 26, 2016
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2016
HomeShop18 Customer Care's response
Dear Customer,

Apologies! As discussed, We will surely improvise wherever we are lacking.We always endeavor to make our customers happy & satisfied.

Regards,
HomeShop18!
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    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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