[Resolved] Homeshop18 — selling customer data

Manasij

from Pune, Maharashtra

Address:

411057

Our data like ph no are sold by homeshop, from last 15 days daily 5/8 irretating calls regarding lucky draw of cer/ ph are there. I already paid 1990 rs for a product sill could not delivered like massages are coming, no product is delivered. Send my money back with product as i'm suffering a lot due to you.
Please govt should take action against such customer data selling.
I'm complaining to cyber cell also

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May 9, 2019

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2019

HomeShop18 Customer Care's response Hi Manasij,

We would like to assure you that we announce the lucky draw winner's name on our TV channel and our website. And we never ask our customers to deposit any money in an individual account. Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies. We are sorry to hear that you had delay in the delivery. Please provide us an opportunity to expedite the product delivery.

Team Homeshop18
Shagufta khan