[Resolved]  Homeshop18 — shilpa shetty kundra saree blue colour

About two three months before we had brought two shilpa shetty kundra saree. there is a problem in one of the saree. we complaint on home shop 18 office.then the customer care send a collector man from ecom express to collect the damage piece .the man had collected but had given the reciept of someones other.then once again we call back to them and told them the whole problem. and to give the correct reciept and refund the moneyback..but the customer care said that they did not refund the money instead of this they can give us some other product we have already booked the projects.. but nowdays ther is no response.home shop 18 have our all infomations our phone number is [protected].so, pls kindly sort out our problem.