[Resolved]  Homeshop18 — Short shipment of my order

i had ordered Queenie- Capri, Leggings & Cycling Shorts for Girls by Little Star-9-10 Years for the quantity of two sets. my order no. is[protected]. i paid Rs. 2067 including shipping charge.i received my item on 22 nov. after opening it, i found only one set of my item in it, while i have ordered and paid for two sets.i called the customer care on the toll free number. he registered my complain and gave me the complain number[protected] and told that within two working days I'll receive a call from customer care regarding this issue. within half an hour i received a call from your customer service by this no.[protected] he told me that my issue has been solved and i will get the another set of my order in few days. but i haven't get any mail or sms of this confirmation.on 23 nov. i received a sms that my order is been processing but late night i saw that my order has been cancelled. i called again on 24 nov. and i talked with senior executive Mr. Javed. after some discussion he told me that your short item will be delivered within 10 to 11 days.i again got the sms that my order is being processed. after sometime i saw that my order is cancelled again. i can't understand what is going on?
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Dec 8, 2015
Complaint marked as Resolved 
Thanks to this consumer complaints forum.My problem has been solved out.i am very thankful to homeshop18 customer care team, specially Shubhangi Gupta from social media cell for solving my issue.the whole customer care team has very sincere and helping attitude. Thanks Ajay
HomeShop18 customer support has been notified about the posted complaint.
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Hi Ajay,

Apologies for the inconvenience! We have forwarded the issue to the concerned team and will get back to you shortly with an update.

Regards,
HomeShop18
Thanks to this consumer complaints forum.My problem has been solved out.i am very thankful to homeshop18 customer care team, specially Shubhangi Gupta from social media cell for solving my issue.the whole customer care team has very sincere and helping attitude.
Thanks
Ajay

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