[Resolved]  Homeshop18 — Supply of non- functional trio dual sim bar phone.

Sir, I had ordered the above mentioned phone from homeshop18 on[protected]onlin shoping)after seeing the add on television which looked attractive. Two non-functional phones were send to me on 02-04-15. I immediately contacted customer care and advised them to replace the phones. On 9-04-15 the phones were replaced and two other handsets which were also non-functional.I again complaint but this time customer's care response was not prompt and satisfactory.On reporting they told us visit their authorised TRIO service center (Gurunanak mobiles ghoda nakkas Bhopal).The handsets were kept in possession by the service center for one and a half month without any results.On 15-08-15 when i visited the service center he threw the phones in front of me and told me very rudely that he can not do anything further and handed over the defective phones to me saying contact customer care.Now I am in possession of two defective phones send to me by homeshop18 and chances of thier replacement/repair is very remote. Customer care has taken a silent stand as they have received full ammount.The handsets are in warranty period therefore i shall be very thankful if you kindly arrange to resolve this problem as i have been cheated by homeshop18 SK CHAKRAVORTY BHOPAL [protected] shubhrachakravorty.[protected]@gmail.com