Homeshop18 — To provide Caller ID/ Complaint ID for HCL Tablet service/ checking

Address:

Indore, Madhya Pradesh

Hello, My wife, Pratibha Sharma purchased 'HCL Duel Sim Duel Core 3G Calling Tablet' through Home Shope 18, whose billing and purchasing/ delivery details are given in attached file as a scanned documents. Plz. download the requisite information through attached files. Unfortunately, experience with this product as well as seller (HOME SHOPE 18) is very -very----- bad to us because this is switched off after one hour of purchasing/ delivery (~ second week of December 2014) and on sufficient charging the tablet switched on for hardly few minutes and so on and later 4 to 5 same type of efforts, this has been dead till date. After many complaints and endless efforts, the Home Shop 18 CUSTOMER CARE Executive provide many fraud/ wrong HCL SERVICE CENTER/ EXECUTIVE. After ~ two months a true SERVICE CENTER/ EXECUTIVE contact details has been provided by the Great 'Home Shop 18 CUSTOMER CARE Executive' But, after telephonic appointment when I went to the aforesaid HCL executive Anil Rathore then he told me that first register the complaint to HCL CUSTOMER CARE SERVICE and provide the Caller ID/ Complaint ID. Then he touch the mobile for observation of tablet. So, please provide the Caller ID/ Complaint ID for the same so that this great product of great company purchased through very -very great shopping background can be beneficial to us.Regards