[Resolved]  Homeshop18 — Trio mobile

Address:123106
Website:consumer complaint

I received new trio mobile at 11 January 2017, I got problem in phone from same date. I saw in parcel that instead of 3 lens I got 2 lens, & i charged battery 3 hours & used only 5 minuts, battery completly reduce by 0%, when I charged mobile that time mobile & charger got so tempered, after that I called up since 3 to 4 days to homeshop, they gave other complaint number, i called up to complaint number they gave service center number of trio co, i called up service center, they gave 3 different places address which is far from our home 3 hours distance by vehicles to see mobile. I reached service center in chembur they people refuse to see phone dtd 21 jan 2017. I again called up homeshop, they said will revert after 38 hours. Today is 28 jan 2017. still I have not received any respone & solution from homeshop18. This company is too much low catogary & irresponsible. So all guys pls don't never purchase from homeshop 18.. Now i have only option i am going in consumer court.

Vilas - [protected]
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Feb 28, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2017
HomeShop18 Customer Care's response
Hi Vilas,

Warm greetings from HomeShop18!

We understand your concern and offer our sincere apologies for the inconvenience caused.

We request you to share order/suborder number if the product to look into the issue.

Your kind cooperation and patience is requested.

Regards,
HomeShop18 Customer Support
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