[Resolved] Homeshop18 — Very, very poor service - abusive language | |||
Hi I am really surprised to see the customer service my Homeshop18.This is one of the worst services I have ever came across. I order two products and they both were defective. I have been calling Homeshop since 5 days and the team was not filing my request, after when they filed it they told me that there will be a reverse pickup after two day when I call them again I was made aware that there is no reverse parcel facility at my place. I m now asked to send these 6 Kg of parcel back to homeshop 18. is this some joke . I am really paranoid and disgusted with the services. This is the last time I am shopping with Homeshop 18 and will ensure that neither my relatives nor friens do business wd Homeshop ever again. One of the customer care rep- Qaium abused me on the call. . Cooker complaint # 99939273 Plate complaint # 99939473 regards haris [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. | |||
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With reference to the refund of sub order number 76162731, we are pleased to inform you that the amount of Rs 1045 has been processed for refund to your bank account on 19th April 2014 and will be credited to your account within 4-5 days.
With reference to suborder 76162729 new product will be reshipped within 1-2 working days.
We apologize for the inconvenience caused to you.
Regards,
Homeshop18