Hi my name is diya my parents had ordered combo of 3 beedsheet and the order no is [protected] ordered for this dwali as we are living out of station by 10th but the courier guy called us and said he as come for delivery we said wait we are coming he started shouting and saying no i can't come nll and he is so daring saying tat he can't give will cancel the order i have never experienced this kind of courier service and tat courier guy is not even ready to say his name but we have his number [protected] this is the number so please i could request ull not to send this kind of guys for courier guys for delivery and what's the ans for my parcel
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Dec 27, 2018
Complaint marked as Resolved
HomeShop18 customer support has been notified about the posted complaint.
Nov 05, 2018
Updated by diana jo Hi my name is diya my parents had ordered combo of 3 beedsheet and the order no is [protected] ordered for this dwali as we are living out of station by 10th but the courier guy called us and said he as come for delivery we said wait we are coming he started shouting and saying no I can't come nll and he is so daring saying tat he can't give will cancel the order I have never experienced this kind of courier service and tat courier guy is not even ready to say his name but we have his number [protected] this is the number so please I could request ull not to send this kind of guys for courier guys for delivery and what's the ans for my parcel
Verified Support
Nov 06, 2018
HomeShop18 Customer Care's response Dear Ms. Dia,
Please accept our sincere apology for the issue you had to face related to the product delivery.
As per our verbal communication, we would like to inform you that our concerned team is working on the aforementioned concern on a priority basis and also coordinating with our courier partners to expedite the delivery of the product.
If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.
Team Homeshop18
Meenu Malhotra
Verified Support
Nov 21, 2018
HomeShop18 Customer Care's response Dear Ms. Dia,
Please accept our sincere apology for the inconvenience.
We would like to inform you that as per our system record your order has been delivered successfully dated 19-Nov-18.
If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.
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