Homeshop18 — worst refund process and poor customer service. | |||
i had booked a product on 12th of July and i received it on 15th of July it was broken and i sent it back on 16th it reached there on 24th July. Company has published on their website as refund policy as below 12. What are the timelines for refund? Mode of Payment Refund Mode Refund Time, upto (From the date of cancellation of order/confirmation of receipt of product) Credit Card Credit Card 4 working days Net Banking Net Banking 4 working days Debit Card Debit Card 4 working days Gift Certificate / E-Voucher Gift Certificate / E-Voucher 10 working days COD (Cash on Delivery) Demand Draft / Cheque 10 working days Demand Draft / Cheque 10 working days but till today that is 13th of August i have not received my cheque. for this i have called more then 100 times in the customer care of homeshop 18, but not got a single proper response. Everyone saying something different. hell service some executives talked so rudely cant believe this. I think they don't know the power of a customer. Fed of from HOmeshop 18 now. vwery poor response. Was this information helpful? | |||
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HomeShop18 customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
they all have been harassing me from last 25 days no response from home shop 18 they all are just promising the worst things.
Reply
FRNDS
BEFORE BUYING ANYTHING FROM HOMESHOP 18 READ THIS REALL STORY i had
booked a product on 12th of July and i received it on 15th of July it
was broken and i sent it back on 16th it reached there on 24th July.
Company has published on their website as
refund policy as below 12. What are the timelines for refund? Mode of
Payment Refund Mode Refund Time, upto (From the date of cancellation of
order/confirmation of receipt of product) Credit Card Credit Card 4
working days Net Banking Net Banking 4 working days Debit Card Debit
Card 4 working days Gift Certificate / E-Voucher Gift Certificate /
E-Voucher 10 working days COD (Cash on Delivery) Demand Draft / Cheque
10 working days Demand Draft / Cheque 10 working days but till today
that is 20th of August i have not received my cheque. for this i have
called more then 100 times in the customer care of homeshop 18, but not
got a single proper response. Everyone saying something different. hell
service some executives talked so rudely cant believe this. I think they
don't know the power of a customer. Fed of from HOmeshop 18 now. VERY
poor response
BEFORE BUYING ANYTHING FROM HOMESHOP 18 READ THIS REALL STORY i had
booked a product on 12th of July and i received it on 15th of July it
was broken and i sent it back on 16th it reached there on 24th July.
Company has published on their website as
refund policy as below 12. What are the timelines for refund? Mode of
Payment Refund Mode Refund Time, upto (From the date of cancellation of
order/confirmation of receipt of product) Credit Card Credit Card 4
working days Net Banking Net Banking 4 working days Debit Card Debit
Card 4 working days Gift Certificate / E-Voucher Gift Certificate /
E-Voucher 10 working days COD (Cash on Delivery) Demand Draft / Cheque
10 working days Demand Draft / Cheque 10 working days but till today
that is 20th of August i have not received my cheque. for this i have
called more then 100 times in the customer care of homeshop 18, but not
got a single proper response. Everyone saying something different. hell
service some executives talked so rudely cant believe this. I think they
don't know the power of a customer. Fed of from HOmeshop 18 now. VERY
poor response
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