Homeshop18 — Wrong and damged item received

Address:	Jamnagar, Gujarat, 361008
Website:	homeshoe18.com

For M/s home shope This is 15 mail that I sent mail for receiving “Wrong Earing”, See in 11 nov I had placed order for 5 neck less scheme but one set’s earing received damaged out of 5, and homeshope18 executive checked the order and his outcome/reply was “this is not the right product as per product code and product photo “so tell me whose fault ? whose mistake to send this neck less with damage earing ? that our mistake that we have chosen homeshope18 site for order ? or your mistake for sending wrong product with damaged earing ? Please clarify !!this is total time waiting for us from one month we are suffering from this problem and already 525rs charged for calling in care? So who is responsible for that ? so please change the damaged earing as soon as possible Dipesh Chavda [protected] Complaint number[protected], against your Homeshop18 order number[protected] for Divya - Collection of Necklace Sets & Pendant By Kavya