Homeshop18 — Wrong product was delivered and complaint not resolved even after 20 days | |||
I have ordered a Puma Stallion Shoes from Home Shop18 of Size 7. But received of size 8. It is now more than a month and I am still calling regularly to get it replaced but non one came for pickup of the product. Every time I am given assurance that someone will come in next 24 hours to 3 working days and a new replacement will be sent with in 7 days. Every time I call I talk to a new customer care representative who commits for next 3 days for pick and assures me that it will definitely happen. Was this information helpful? | |||
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3449
Pending
350
Resolved
2012
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Please accept our apologies for the length of time it's taken.
Kindly provide your complete order no or contact details so that Homeshop18 can provide you adequate response to your concern.
As the complaint raised by you does not provide complete information regarding the order no we are unable to contact you for a speedy resolution.
Regards
Homeshop18