[Resolved] Homeshop18 — Zen android mobile admire punch

Radha Shrivastava

from Dinhata, West Bengal

Address:

Darbhanga, Bihar, 846003

Hi I got zen android mobile on 20th sept 2016. The charging and start button of the mobile was.not working. I complained to customer care but they denied to replace the product. I was said to talk.with zen care. Again I force and raise question of consumer right then the customer care executive told me that soon courier boyw will go to ur home . You give the product to him . we will replace it. I said to send him miromax convass whose extra amount I will pay in cash but he denied. Till now no one has come to my home. God knows what will happen

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Oct 30, 2016

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

HomeShop18 Customer Care's response Dear Customer,

Warm Greetings from HomeShop18! Apologies, Kindly share your order details for us to assist you further on the same. Assuring of best of our services!

Regards,
HomeShop18!

Sep 27, 2016

Updated by Radha Shrivastava My order no is [protected]

Sep 28, 2016

Updated by Radha Shrivastava Yet now there is no reply from ur side

Verified Support

Sep 29, 2016

HomeShop18 Customer Care's response Dear Customer,

We would like to inform you that the replacement has been initiated under a new order number [protected] and same will be delivered to you shortly.

Thanks & Regards,
HomeShop18!