Honda 2 Wheelers India — Goons in Service Center

Address:

Hyderabad, Andhra Pradesh

Hi, Are you into another business of hiring goons in your service centres so that you get extract money from petty customers? If so, I was not aware of that. This is regarding my bike servicing at Vaishnoi Honda, Kothaguda, Hyderabad, India. Never in my dreams, was such an experience expected from Honda. Is this the reward you give for being loyal to Honda? My whole family has Honda 2 wheelers and after experiencing the quality and comfort I too had opted for New Honda Activa 3g. But, now I repent after the type of service I faced. I had given my new bike for 1st service to Vaishnoi Honda, after the service there were scratches all around the clique. I kept my calm and brought it to the notice of the team. I was told that I can bring the bike on my next service and they would paint it since it is their mistake. After a month, when I went for second service the person who promised me had left the job by that time. I showed them my service paper and asked them to do the painting on the clique. They said that they will do the paining only one clique and not both. I told them, that the scratches were there on both the cliques. The customer manager called “Jaya Simha” said “you have damaged the bike own your own and now have come to us to get the painting to be done for free. Those words made me stunned!! I mean what kind of statement is that? Now, you have started blaming customers for fault of your own. Why does not Honda opens up another business line where you can loot people by lying and attacking and saying whatever you want to. Such, nuisance is a clear question on quality of recruitment and customer valuation. There is another story to it against the senior manager. But, I am looking forward for some strict action against false blame made against me. Regards, Niraj Choraria +91-[protected]