Honda 2 Wheelers India — Pathetic Service !! Honda Service and products very dissatisfied Complaint Reference# 1-[protected]

Address:

Prakash Nimbalkar, Yewalewadi, Pune, 411046

Hello Honda Team,

Hope you are doing well..

This is in regarding to the issue i am facing with my bike, I bought a unicorn bike 9 months ago. I have been trying to fix the bike for 5 months but I am not satisfied & not getting proper resolution .
Yesterday battery and sticker issues has been fixed but engine overheating and gear shifting issue is still pending and not yet resolved .

Engine overheating issue checked with DTC tool, after checking, Honda executive are saying that the error has been removed, now there will be no problem. but i am still facing same overheating issue and bike-pickup issue.

I have no interest in repairing the bike now. I have already wasted five months repairing the bike but I with no success. I'm really frustrated about this & thinking why i have purchased this new bike.
Seems to be i have done mistake buying trusted brand bike .

The following problems have been faced since the purchase of the bike.

1. Battery issue. Battery replaced 20- July 2021
2. Sticker damaged issue (Damaged while washing the bike at the service center.) Replaced 3 July 2021.
3. Bike engine overheating issue. Still same issue.
4. Oil leaking issue - Observations.
5. Gear shifting issue in first gear, the bike gets stuck and the sound comes. (Issue facing sometimes) Still same issue.
6. Since the change of the sticker panel, the sound has started coming from the back.
7. The headlight bulb has been damaged in just eight months. Even if the light is not used.
8. There is a hole in the chassis of the chain cover due to rubbing, it its color painted. How can you sell a new bike like this?
I’ve been reminding Honda executives since I bought the bike but they’re ignoring it.
9. Pickup issue.

Kindly refund money or replace my bike.

Awaiting for your response.