Honda 2 Wheelers India — Sub standard quality of battery and tool kit in honda activa

Address:

poei

I have purchased activa honda from M/s Ganpati Honda Gurgaon on 14th May 2014. On delivery the dealer supplied battery was very poor and sub standard quality, which was not working after 7-8 months than replaced it by brand new battery EXIDE, which was having 48 months warranty but it is sorry to say after the 18-19 months again battery was not working properly due poor quality of battery. In this regard I have made so many complaints to dealer as well as honda Customer care but nobody is ready to solve the complaint, which is spoil the brand name of Honda motors . It is surprised that the dealer executive is saying that your battery is not under warranty because you have not purchased this battery. In case you will purchased it from open market than your battery is having complete 48 month warranty but you have taken battery from us with new vehicle, so that it is not under warranty. Because it was obligation from honda. But the battery cost was not included in the delivery cost of the vehicle Secondly tools kit supplied with new vehicle is not working properly, which is also poor quality and sub standard quality.Please take necessary action against the dealer and executive concerned and solve the complaint.