Honda Cars India Ltd. — complaint about viva honda mumbai dealer

Address:Mumbai City, Maharashtra

Hi

Need to highlight your best car dealer lacks efficiency and communication problem. They bother people so much that put of irritation people go to alevel of abusing the staff.

They ask for claims n cuts for unsuccessful deal as well.

Ms kirti accounts person shamelessly is helding back our loan file to be transferred to other dealer as she says she has put in her time behind this file.

Is this justified when you failed to handle situtation in first go why are you troubling us by holding file back.

Totally selfish and cheap behaviour viva honda staff carries.

Sales is worst their team leader mr. Anwar doesnt take ownership in any any emails or calls. What leaders they have.

Sales staff ms. Sheryl doesnt know what is the problem and whom shld be blamed for what. She says she has processed file but later blames if crossed check that she had requested but back office didnt update.

They bring shame to your brand.

Regards

Neelam.

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Comments

Viva Honda Chandivali is the worst service center OF HONDA, as they do not just care !! I have just received my car after service which they did not deliver on time ... I had to call and ask them where is my care and the response was pathetic.
I got my car just delivered for which they have charged !!
It came back unclean!
Wind screen dirty with bird ### on it
Car Wheels not clean
Moisture in Radio panel
Back wiper blade which was asked to be cleaned not done !!

They are simply the worst
I do agree VIVA Honda worst Honda dealer. They sell defective car and don take responsibilities. VIVA CRM also very worst. they don't support if customer complaint to them., They don't even care if you complaint to Honda also,

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