Honda Cars India Ltd. — complaint against dealer - m/s pinnacle honda asansol | |||
I have procured a honda 1.2 vxmt wrv, petrol car from m/s pinnacle honda on 24/05/2017. The service provided by the dealer is treacherously bad from the beginning and the gm is a liar. The following are the examples A) although promised, the door mats were not fitted, they were sent to my residence after one and a half months and that too after repeated follow ups, B) there was repeated phone calls to me from the dealer, including the gm, to give good ratings to them during the phone verification from honda. C) the tc was delayed due to miscommunication and inactiveness from the dealers end D) the charges for no plate fitting and registration were already billed and taken at the time of purchase. But no intimation was given about the date of no plate fitting. The issue had to be taken up with the motor vehicles dept for getting the registration done and fitting the no. Plate. The dealer was totally clueless about it and did nothing. I had to pay the fitting charges also, though it was paid by me to the dealer. E) till date i have not received ant blue book and whenever i follow up, i am asked to wait for seven days. I was asked by the gm to submit a letter to mv dept for the blue book through them, which was sent to them on 10th. July but i came to know that the letter was never submitted. It was a total bluff. F) there has been total miscommunication from the dealer regarding driving the vehicle without the blue book and it seems that they are totally unaware of the mv rules, though they deal with car sales. Under the above circumstances, i am totally fed up with the services of the dealer and would like to return my car, which i am not being able to use. Request kind consideration Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
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