Honda Cars India Ltd. — Damage done by the company during car service. | |||||
Hello sir, I would like to lodge a complain against crown honda (noida sec-63, india). I gave my car in insurance on sunday 3rd of july. my front bumper was dmaged and need to be replaced in the insurence. there was no other damage. i was promised that i would recieve my car on friday. i did receive the car on time but when i surveyed my vehicle i could see that my car had multiole scratches on the right side of the vehicle. and some of the scrathes were even touched up to hide from me. When i complained to the insurance guy he directly refused and said the scrathes were already present there. he was infact rude to me. i had to ask him open the photos taken at the time of insurance claim. after reviewing the photographs they accepted that it was company's fault. I was asked to take back my car and redeliver it to the company on tuesday due to the low availability of the staff over the weekend. i was promised now that i would receive my car on friday. i called on friday but i was told it would be delivered now on saturday. the same happened on saturday and i was promised sunday. now the company says i will get my car on monday. i have been calling them and faced a lot of trouble. i already had my car damaged by the honda staffs and now i am even not receiving my vehicle on time. i have to take a leave from office just to receive my car. this is the worst experience i have faced ever in any car service. I want strict actions to be taken against the team and would suggest you to please have some quality checks to ensure this doesn't happen in future. Thabks, Vaibhav. Was this information helpful? | |||||
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Honda Cars India customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
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I have purchased a Honda City in January 2016 from Krish Cars Pvt Ltd. Mumbai. I am quite unhappy about purchasing the car as two issues repeatedly brought to the notice of the service centre are dismissed saying that it is common with all Honda City cars. One is very low mileage (less than 8 km) and the other is horrible suspension system.
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+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
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I would like to lodge a complain against Crown Honda ( Noida sec-63, India).
I gave my car in insurance on Sunday 3rd of July. My front bumper was dmaged and need to be replaced in the insurence. There was no other damage. I was promised that I would recieve my car on Friday. I did receive the car on time but when I surveyed my vehicle I could see that my car had multiole scratches on the right side of the vehicle. And some of the scrathes were even touched up to hide from me.
When I complained to the insurance guy he directly refused and said the scrathes were already present there. He was infact rude to me. I had to ask him open the photos taken at the time of insurance claim. After reviewing the photographs they accepted that it was company's fault.
I was asked to take back my car and redeliver it to the company on Tuesday due to the low availability of the staff over the weekend. I was promised now that I would receive my car on Friday. I called on friday but I was told it would be delivered now on saturday. The same happened on Saturday and I was promised Sunday. Now the company says I will get my car on Monday. I have been calling them and faced a lot of trouble. I already had my car damaged by the honda staffs and now I am even not receiving my vehicle on time. I have to take a leave from office just to receive my car. This is the worst experience I have faced ever in any car service.
I want strict actions to be taken against the team and would suggest you to please hve some quality checks to ensure this doesn't happen in future.
Thanks,
Vaibhav.