Honda Cars India Ltd. — delay of work for an accident car

i am owner of honda mobilio car (wb 34 al 7733) which meet with an accident on 22/04/2015, and i send it to pinacle honda, asansole, west bengal showroom for repair, for that work service advisor make a estimate and told me to submit 50% of estimate and that is rs 2 lacs, i submit rs 1 lac on 12/05/2015 and rs 50000/-on 15/06/2015 and rs 50000/- on 20/06/2015, but still now they not started my work and when i call service advisor he just said from tomorrow your work will be started and now he just not picking up my phone. i am getting hopeless from your service now i thought i make a big mistake going for a honda car.