Honda Cars India Ltd. — Honda city purchased on 24-mar-2017 | |||
1) blue tooth calling facility is very poor quality of voice to the person to whom i am calling. I have tried more than 10 people by calling and every body is telling that the voice they are receiving is very low in volume and poor quality with echo sound. 2) the gear knob cover has got loose and not to upright position due to which there is dust collection in gear mechanism. 3) the tyres in my car are of mrf brand, where as the tyres in test vehicle and display vehicle are bridgestone. 4) body cover taken as accessory was torn from stitch near the mirror section. Which was hand over within 2 days of my purchase of car and it took one week time to aspen honda dealer to replace me new one. The respond took too long. 5) all above points i had mentioned in my first service job card and also explained to driver who came to pickup my car on 8-apr-2017. After 4 hours car was delivered back to me at my home with all points open. No one from service team have checked the points in detail and since it was first service, car was delivered back only by cleaning the vehicle. 6) customer representative and service section head of aspen honda (Gsfc vadodara) assured me that they will take back the vehicle on 10-apr-2017 by giving me a substitute car but the driver was late by 1 hour and i had to leave for my office. 7) very poor response of lead members of aspen honda vadodara and did not even responding on the phone. 8) i had selected honda city against maruti ciaz based on the trust and brand name of honda. But now after 2 weeks of my purchase on new car, i feel like cheated and very dis-satisfied with the response of dealer. 9) online complaint no 1-[protected] Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
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