Honda Cars India Ltd. — Manufacturing default | |
** Reminder Mail..!!!
Dear Respected (HCIL),
Greeting for the day…!!!
In reference of my last mail, I conveyed almost everything whatever happened with me after purchasing “Honda Amaze”. I have been continuously facing problems with my car. Now I am personally feeling that ‘Honda Car India Ltd’ is not taking my case seriously and HCIL is no more bother for its customers after once selling its car. Because company is giving me same results as it has been giving me for so long. After sending the mail to concerned authority to rectify the problem of my car ‘Honda Amaze’, i received a call from Mr. Anand ( Zonal Manager) and Mr. Sultan (General Manager). They took all information about my case and gave me assurance to rectify the problem by sending engineers from company. I took there words and handed over my Honda Amaze to Vaishali Honda - Patna on Dated - 19/ June / 2015. After 7 days i received a call from Mr. Anand and he said that my car has been rectified properly and there should not be any further problem occurred related as same i elaborated in my last mail. Because company has changed such part s of my car: i) Master Cylinder ii) ABS valve iii) Calliper iv) Break pad v) Disk break. He also told me to kindly take the test drive of the car. Therefore i visited the Honda service centre on 27/June/ 2015 and took the test drive. Again i found same problem as earlier i described. Hence car is giving milage of 11 KmL and car wheel rim gets very hot after short distance driving. So I left the car in Vaishali Honda - Patna only for further proceedings.
Now i have few questions to ask from HCIL:
How long i have to wait to rectify my Honda Amaze properly?
If my car is being not rectified properly then why HCIL is not replace the car?
As i have been tortured by company and suffering from mental harassment, who is responsible for this condition?
Regards,
Uday prakash Gupta
Journalist (Social Media)
Advocate ( Civil court ARA).
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