Honda Cars India Ltd. — non issuance of, invoice refund and tcs certificate

Address:

Nashik, Maharashtra, 422001

A city honda was purchased from m/s falcon honda, nashik in june 2017 with regn no. Mh-15-ft-8747 in the name of tamal sen. While purchasing, the dealer had issued a wrong invoice and later they did not provide correct original invoice even after several months. Excess amount collected through such incorrect invoice not yet refunded. Further, an tcs amount of rs 11, 000/- plus was also collected during purchase against which tcs certificate is required to be issued to the customer within 15.07.2017. Till now, i have not received the certificate. After several follow ups, i understand that they have recently remitted the tcs amount to the govt after more than 3 month which is also not correct from tax point of view. Complaint lodged vide ticket no 1-[protected] dt 26.09.2017 was falsely closed with a remark that sales representative met me and original invoice was handed over. This is a complete unethical way of closure of ticket. When again contacted at the toll free number, they said they will open the ticket and ticket number will be sent to me which never happened. One month is gone even with that. Several mails written to the dealer remains un replied.