Honda Cars India Ltd. — Not replying to the mails and taking action against dealer

Address:110070
Website:www.facebook.com/HondaCarIndia/?fref=nf

My amaze met with a accident.Took the car to dealer: Delight Honda on 21st Dec.
They told us that they will inform once the survey is done.
On 24th Dec the survey got approved and they told us that I will get my car by 5th Jan.The initial estimation they told was 8 to 10, 000.
on 3rd Jan I got a call stating that when they were testing the vehicle, some oil leakage was happening near Gear box, and they informed me that the estimation might get increased to 15, 000.
I told them to write me a mail stating the parts which they changed and also the estimation.They told me they can't do this.
It was around 10 days and they told me they are not able to get a part as its a rare part and has to be shipped from Bangalore.
Meanwhile I wrote a mail to Honda customer care.
After a month long wait and running after Honda and their dealership company.
They informed me that my car is ready and I need to pay 37, 000.

Suddenly at the end how can they make a bill of 37, 000 and despite of me asking several times why they didn't inform me regarding this.

This is pathetic and I saw not expecting this from Honda.
Was this information helpful?
No (0)
Yes (0)
Honda Cars India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information