Honda Cars India Ltd. — Road assistance did not arrive neither is there any response after 10 hours of seeking help | |||
Hi, I had purchased honda amaze petrol car bearing registration number: od 02 v 3590 from showroom - highway honda, rudrapur, bhubaneswar on 17th may 2015. The battery of the car faced ignition failure today and did not start after multiple attempts. On contacting the above showroom for road assistance around 1pm in the afternoon, a lady employee named smita, received the request but we did not get any response thereafter nor did any help arrive to us for road assistance. It's already been 10 hours since we booked a request and yet nothing from the dealer's side has been intimated. This is highly ridiculous, unprofessional and morally unethical to take no action for a request submitted for ur assistance as there can be an emergency situation where we need the vehicle but cannot use it. Request you to at least contact us on the below contact detail and send an equipped personnel to fix our problem. Anticipating a response asap. Regards, Amarendra rath [protected] Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
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