Honda Cars India Ltd. — service lacunae pride honda madhapur

Address:

Hyderabad, Andhra Pradesh, 500018

I had done my servicing if vehicle 20 days back.in last two days car broke down twice as battery is down. When enquired with service center they supply asked to replace battery. Y did they not check at the time of service. How can battery died in 2.5 years. Car in getting on time servicing, what type of service is being done. Veh ts09ee7298. City.