Honda Cars India Ltd. — Servicing and insensitive approach

Address:	Mumbai City, Maharashtra, 40069
Website:	Linkway honda

Dear sir

I had booked a service appointment around 8/3/17 and had clearly mentioned that I would need the car same day by evening. I was assured of the same. However, while the car was delivered on the same day the was no intimation freedom Linkway Honda on delivery of the car. My father who is a senior citizen was coordinating on the same. He had doctor's appointment which had to be rescheduled. Further I had to last minute arrange to go to office thru public transport. Further on me speaking to your ground staff and instructing him to ask his seniors to call me, there was no return call. Can't believe that this is the kind of service Honda would give. Post that I have lodged formal Complaints on Linkway Honda site but no response. At above all the wiper of my car was to be replaced and owing to unavailablity the same was done though charges were levied. And we have been continuously following up on the same but no response
It's really sad that customers are treated like this. The promises made at the time of sales are not kept. It is absolute waste of time to deal with Linkway Honda team. Would never recommend anyone to go thru Linkway Honda. Just a pathetic Customer Service
I hope and urge that there will be some action taken on this complaint lodged. We are tired following up since more than a, month now.

Regards
Reshma