Honda Cars India Ltd. — serviette centre is refusing to take my car in spite of taking prior appointment

Address:

Mumbai City, Maharashtra, 400014

My honda jazz mh01cd7261 was floded during recent rains in mumbai on 29th aug. When i sent my car to kalina service centre they refused to take my car for servicing citing lack of space to accommodate my car & we were told to take prior appointment. When my person took appointment on 31st aug mr manish sharma, assistant service managergave us appointment for monday i. E. Today[protected].
Now when my person has taken the car for servicing mr santosh chandan, service manager is refusing to take my car saying that there is communication gap & you were told to take car to bhandup service centre but this was not the case. We were never told to took our car to bhandup service centre.
I think this is unnecessary harassment from your poeple. We understand that you people are overburdened due to rains but it doesn’t gives you right to harass your customers. I don’t want my car to get repaired from any unauthorised service centre but if this continues like this then i will be left with no choice but to get my car serviced from any other service centre than honda.