Honda Cars India Ltd. — Unresponsiveness to customer by honda connect*121 >> id reference no. [protected]

Address:

Gwalior, Madhya Pradesh, 474011

Hello sir,
I have bought city vx (O) mt petrol from abhikaran honda, bhopal 4 days back.
As advised i had downloaded honda connect app on my mobile. However, while registering profile i typed wrong email id which i noticed, after mobile was verified successfully, when it was not getting verified during verification process. I tried to edit mail id which app does not permit though it was still not verified.

Than i uninstalled the app and tried to re-register and during mobile verification it says that mobile is already registered hence give alternative.

After this i approached honda connect ***121 on 11.3.16 and after 22 minutes of wasteful of music with 4 times disconnect/ re-connect try, i could convey my message to the executive & request to delete earlier registration.I was told their helplessness & assured will be handled by another technical team and a call will be made to me. I was sent sms giving a id reference no. As [protected].
Getting no call & no response i had again called to honda 121 on 14.3.16 regarding my earlier id & spoke to mr aashish, who again told me sorry but he can't help. He also told a call will come from technical team????

Today nearly 7 days 200 hours have gone by but without a call or solution?
Please tell me what is the meaning of 24x7 call center? Only to say sorry and forget,
Id generated without any follow up or monitoring.
I appeal to please escalate my complaint and i be provided a contact number of a senior executive from customer care so that i can convey my grievance for relief.
Honda connect does not have any help number where a harassed customer like me could approach.

Regards
For smt maan kaur