[Resolved]  Honda City — Late delivery of Spare Parts

I am the Owner of Honda city( Purchased on 2012) car having Regn.No WB24R-50777 and in the last month i, e.31.5.2014 when I went for Service and request the authority to replace the rear Bumper & in response, I have given Rs.10, 000/- as advance to procure the materials but till today no body have been feed back me but very surprisingly whenever I called them nobody respond it in time. Either say I will inform you just after 10 min.but after2to3 hours again call them and take the status. Very Poor Response as well as time taking matter for which I am really fade up with your Kolkata Service Centre at Ananda Pur.