Honda — False part replacement

Address:

Pune

In my last paid service of car MH12LD0685 (registered under my brother's name Sunny Purswani) @crystal honda wagholi (Pune) which costed me approx 10K INR all of a sudden my front suspension have started making noise and are wobbling where in same was not the case of prior giving my vehicle for servicing. This observation was shared with me last year and things have been smooth with my car as I'm the single driver who drives this car. On pointing out the same to the crystal honda wagholi service advisor, he pointed out that last year we had shared the same and you have to replace the part. I reminded him that the same wasn't there before I gave my car for servicing, he started making false statements. I also pointed out to check with the driver who picked up and dropped my car, as he pointed out the same concern while dropping the car. But to my surprise the same driver disappears all of a sudden. Post that I did speak with the GM about my concerns and instead of providing me with the solution, he gave me an alternative of providing some discount on the labour charges for replacing the part.