Honda — Honda Amaze new car mileage issue

Address:

Landmark automobiles Pvt Ltd

I hope this email finds you well. My name is Pradeep, and I recently purchased a brand-new Honda Amaze from Landmark Automobiles Pvt Ltd. Surat on 22/Apr/2023 While I am generally satisfied with the overall performance and features of the vehicle, I am writing to express my concern regarding the significantly lower mileage than the advertised average.

I have diligently followed the recommended maintenance schedule and driving habits as outlined in the owner's manual to ensure optimal performance and fuel efficiency. However, despite my efforts, I have consistently observed a lower mileage than what was promised by the manufacturer.

Details of the vehicle and purchase are as follows:

Vehicle Model: AMAZE/1.2 S MT
Vehicle Identification Number: GJ05RT8357
Date of Purchase: 22-APR-2023
Dealership Name: Landmark Automobiles Pvt Ltd-Surat
The advertised mileage for the Honda Amage] is 18KMPL, but I have been consistently getting an average of only 9 to 10 KMPL. This discrepancy is concerning, and I feel it is crucial to bring this matter to your attention.

I think the Company mistakingly installed the SUV's Engine in the Sedan, I can't afford that.

I kindly request your assistance in addressing this issue promptly. I understand that there can be various factors affecting fuel efficiency, and I am open to suggestions on how to improve the mileage. However, if there is an underlying issue with the vehicle, I would appreciate it if you could arrange for an inspection and necessary repairs to rectify the situation.

As a loyal Honda customer, I have always held the brand in high regard for its commitment to quality and customer satisfaction. Therefore, I trust that you will take the necessary steps to resolve this matter promptly and ensure that my Honda Amaze performs at the expected level.

I would appreciate it if you could acknowledge the receipt of this complaint and provide an estimated timeline for resolving the issue.