Honda — Service center unable to find fault | |||
Dear Sir/Madam, I am a owner of WRV-V 1.2S MT(IVTEC), Regn.No. WB24AP9260.This car is three and half years old with good condition. I am proud to be owner of Honda car. Even I always insist my colleagues and friends to buy Honda car because of its safety, security and comfort features. On 16th September I was planning to go outstation from Kolkata to Mednipur for my official work. On the way after 30 KMs from my home, my car was suddenly stopped, and not started again. Dashboard is showing Green key signal. Then I called RSA, and with the help of RSA finally I was able to reach Eastern Honda Service center, NH 6, Salap II, Munshidanga, Jubilimath, Howrah-711403 at 12.30 pm. At the showroom honda engineers are started to diagenesis the fault. They reset key program, open gear box, check oil quality, check fuse after opening bonnet and so on. Even they use computer to detect the problem and at last fail to resolve at 4pm.So, I return back to my home without finishing my official work. Today morning also I called them, and they are not giving me any assertive response. Now I must think about safety and security of honda car, as it can betray me any time on the way. I am also surprise to see the quality of service where honda tained mechanics are unable to find the fault.Looking into the recent experience facing by me, it is absolutely dishearten me and I am losing my faith on Honda car. Kindly look into this matter ASAP any update me the status. Regards, DIGANTA MANDAL M-[protected] Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
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