Honda Two Wheelers — new unicorn 160 bad suspension and engine failure

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Thiruvananthapuram, Kerala

Dear sir, I have purchased honda unicorn 160(combi brake) from evm motors, kallattumukku, tvm. (Engine no.KC20E[protected], frame no- ME4KC202DF8003896, invoice no- 15IN00741). The invoiceinvoice date is 23/04/2015 and it deliverd from showroom on 29/04/2015. I road this vehicle 3 days cover total 250 km. From the day one I noticed the suspensions are really very hard ( frond and rear) its not working even in smooth road. The sound of the engine is not smooth and i got off many times while i was even in 40km/ hr speed. I had already complained this matter on 30/04/2015 to the local dealer evm motors (neeramankara, kaimanam, trivandrum ) had reduced the tyre pressure to 25 psi and they assured the problem has been fixed. In my experiance the problem has wersened. Tho shock, the suspensions are more harder, giving me sevior back pain and left side shoulder pain. I had used the previous model unicorn 150cc and the performance riding comfort was quiet sactifactory and this impression had let me buy the new model with out the test drive.I request you either rectify the complaint or replace the vehicle if both are not possible please refund the basic price plus taxes and insurance amound immediatly and taken back the vevehicle. Thanks and regards Arun babu s l [protected]@gmail.com [protected] Trivandrum Kerala India