HP India — defect in laptop

I tanya have purchased new laptop on march 21, 2017 is facing continuous issues in newly purchased notebook since after 1 month of purchase.in one or other thing and the issues r day by day increasing. Even the main parts of laptop had been changed like wifi card, every time it get opened one or two locks get broken and space arises between them, from the time my front part have been changed or the wifi card the screen is also not properly adjusted it is more embossed from one side of screen or the system board is not properly adjusted, power issue is the regular issue. It gets switched off while working or after getting started because of some issues or does not get started either power wire creates issue or anything else, even motherboard. Still every day the new issues arises and remains. I had been facing regular issues with this laptop from past 5 months and just not working properly from last 15 days and now lying dead. My all work got stucked and still lying in between. I have complaint they said to change motherboard if this is the condition in 6 months of purchase then how we can expect to continue for several years and after 1 year how many times i will cont to this regularly changing of parts... I want the company to replace this unit. Hp is known for its product and even after sale services bt both is becoming worst. I dont recommend to purchase the product of hp go for any other brand other than this just fed with this laptop biggest mistake to purchase the laptop of hp... Solve my complaint as soon as possible.
Case number: [protected]
Case number [protected]
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Plot no :31, ida balanagar, near central bank of india, hyderabad

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information