[Resolved]  HP India — HP Service

Address:Jaipur, Rajasthan, 302033
Website:www.hp.com

HP's POST SALE AFTER THE WARRENTY ENDS THE SERVICE IS VERY POOR. THEY DONT EVEN LISTEN, YOU ARE JUST HUNG ON PHONE SAYING YOUR COMPLAINTs, Customer care says to book service online, online it is not available and says to visit hp customer center near us when visited they also refuse for service and say for Online Complaints, I Dont Understand why we have bought these hp products dell is 10 lakh times better
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Oct 9, 2016
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
HP India Customer Care's response
Hi Sparsh Daisy,

I am sorry about the inconvenience you're facing. Can you please send your contact details, unit serial number and issue description to hpsupport.[protected]@hp.com so we can reach out to assist you directly?

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
Complaint comments 

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Printer is not working Properly...
[protected]
HP India Customer Care's response, Sep 8, 2016
Verified Support
Hi Wonder signs,

I am sorry you are having trouble with your printer. Can you please send your contact details & previous case number (if any) to [email protected] so we can reach out to assist you directly?

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
My printer HP LASERJET S.No.CNC2120331 product No.CC418A not working, as sound coming form drum. the printer is in warrantee.
HP India Customer Care's response, Sep 8, 2016
Verified Support
Hi MURTHY RAMU,

We regret the inconvenience caused. Please call our technical support on 1800 200 0047 for further assistance.

Link: http://www8.hp.com/in/en/contact-hp/phone-assist.html

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
I lost my laptop in bangalore Railway station
Serial No.CND5436YHZ
Model No. HP 15-ac173TU
Please help me how to get back my stolen laptop
so please let me know the procedure to push up this bad situation
I am Awaiting for your response.take it as priority
Hope that you will response as soon as possibe
Thank You

Name:sarath
HP India Customer Care's response, Sep 8, 2016
Verified Support
Dear Sarathmunna,

We understand your grievance but regret to inform our team wont be able to track your stolen laptop.

Below are few steps which might be of some help to you.

1. Call up HP Technical Support and report this issue
2. Get a Case Number for your conversation with the representative immediately
3. Please find the receipt of your Notebook, Scan a copy of it and send yourself a copy of it in your inbox
4. Please contact the nearest Police Station and file a complaint regarding your notebook which is stolen
5. Handover the hardcopy of the invoice of your Notebook to the Cops
6. Keep in touch with Cops and follow up to get an update as and when you require

Note: HP is not responsible for any loss of data or any information on your notebook as there is no way track your
Notebook

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
I lost my laptop in bangalore Railway station
Serial No.CND5436YHZ
Model No. HP 15-ac173TU
Please help me how to get back my stolen laptop
so please let me know the procedure to push up this bad situation
I am Awaiting for your response.take it as priority
Hope that you will response as soon as possibe
Thank You

Name:sarath
HP India Customer Care's response, Sep 8, 2016
Verified Support
Dear Sarathmunna,

We understand your grievance but regret to inform our team wont be able to track your stolen laptop.

Below are few steps which might be of some help to you.

1. Call up HP Technical Support and report this issue
2. Get a Case Number for your conversation with the representative immediately
3. Please find the receipt of your Notebook, Scan a copy of it and send yourself a copy of it in your inbox
4. Please contact the nearest Police Station and file a complaint regarding your notebook which is stolen
5. Handover the hardcopy of the invoice of your Notebook to the Cops
6. Keep in touch with Cops and follow up to get an update as and when you require

Note: HP is not responsible for any loss of data or any information on your notebook as there is no way track your Notebook

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.

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