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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
Complaints 2269
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HTC India reviews & complaints page 8

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P
parminder 2389
from Chandigarh, Chandigarh
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poor product quality and services

Address:Chandigarh, Punjab, 160001

I bought htc one x9 in september 16. Offlate i observed the battery was draining fast. On my visit to authorised service centre on 10/08/17 in sector 47, chandigarh, i was told that the battery needs replacment and even the off/on bottons had issues requiring replacement.( jobsheet number qf[protected]. On 11th i got a call that even the mother board needs replacement and would cost 11000/. I asked them not to proceed . The conduct of the staff...
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V
Vengala Raghupathi
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issue with main camera

Address:Hyderabad, Andhra Pradesh, 500019

Hi Team,

The issue with the application "Camera", as while opening the app I not getting the option for the main camera and it can be visible the only the option like "Front" camera, otherthan that I not getting anything, can you advise, how can I reset the to get the option for the main camera (Back camera).

Till the last month I was used the camera and not sure, how it's been disappeared from there, is there...
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Address:Nashik, Maharashtra, 422009
Website:Nashik HTC Service centre collage road

Ticketnumber: [protected]
Rma number: isk[protected]
Serial number: gd65sz500903
Model: htc htc desire 828

As per below mail htc quoted
The cost 10445/-, as mobile cost is 9999/- give the
Justification why quotation cost is higher???

2) my mobile is under warranty
Period, why are you taking service charges from me!!!

3) my mobile has not contactedbr...
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S
shantanu gawande
from Deulgaon Raja, Maharashtra
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improper service, in the authorised service center.

Address:Akola, Maharashtra, 444005
Website:www.htc.com

I regret to inform about the poor service provided by authorised htc customer care, daryao height akola. I submitted my htc desire 626 for primary checkup about the concerned problem, after waiting for more than two weeks i was informed about the problem. When the phone was returned to me i realized that, charging strip was missing from it. I approached the service center but the respective person didn't cooperate. So i wish to log a complaint...
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R
ravi3703
from Jalandhar, Punjab
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worst service of htc care centers and also the customer care

I regret to convey about worst service of htc care centers and htc customer care's worker because they dont support the customer and provide the bad service. Its my second complained while they are not giving any solution to me and play with the values. I hv submitted my htc desire 828 mobile for repair in htc care center karnal haryana on dated 30.06.2017 in warranty but till not repaired. I am from yamunanagar distt. About 150 km from the...
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A
Anushka agarwal
from Udaipur, Rajasthan
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htc desire 828g dual sim

Sir... I am trying to reach you from last six month but no one is responding to me... I have purchased your htc phone and from the very next day i am visit to your service centre... You have given me the damaged product... Its all repaired camera, speaker, display, mother board charger, all... Not a single component is left unchanged... I need an immedieate replacement else i take legal action now... You cant cheat the customer... I have...
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B
Bab_tta
from Kolkata, West Bengal
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htc desire 728

Address:Kamrup Metropolitan, Assam

It's really disgusting and i regret buying a htc phone. I purchased a htc desire 728g phone that costed me 16000 on 3rd september 2016 and started giving me battery problems after 2-3 months. If i charged my mobile and then kept it for sometime then from 100% it would come down to 50%. On june, 2017 i went to the htc centre to repair my phone. They said that they don't have some parts at the moment to repair my phone so asked me to come the...
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J
jayaprakashpg1970
from Sangli, Maharashtra
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sim card not sensing, diagnosed as manufacturing defect

From
Jayaprakash. P g
Lecturer in electronics
Govt. Women's polytechnic college, kozhikkode
Malaparamba - 673009
To
The manager, customer care,
Sir,
Sub: replacement of defective mobile - reg.
Ref : htc 628 white [protected]

I purchased the mobile on 6/05/17 from "alif mobiles" kozhikkode. While selecting the product, my first preference was the...
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P
Piyush Kr
from Mohali, Punjab
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828 dual 32/4gb

Address:Moradabad, Uttar Pradesh, 244001
Website:HTC India

I purchased a htc 828 dual sim mobile. From new jimmy times. Moradabad which emei no (1) [protected]/[protected]
S. N gd699zs02323
After a few days i found that charger is not working i go to authorized service centre they examin and said that its data cable is faulty but deny to change while the phone is in warntee period (4 months)
No replacement done. While mobile was in guarantee period.
Un expected...
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S
Syed Faruk Haider
from Bokakhat, Assam
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htc desire 700 709d

Address:781354

My first ever android phone... And experienced one of the worst and nightmarish experiences of a lifetime. If there is any mid-range budget garbage, then the htc desire 700 709d is the one.
Bought it for ₹ 18k and using it was a headache. Used to get light panic attacks because of it. Both the hardware and the battery are so rubbish that i had to carry a charger all the time (Before i bought a power bank). Whenever it got full charged...
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K
Krishna Travels
from Ahmedabad, Gujarat
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htc 826 fraud by htc service center.

Address:Ahmedabad, Gujarat, 079

Fraud htc service center my handset parts will be changed by htc service center member.

When i was given a phone in service center at that time my phone is ok.

When she is receive at that time also ok.

But when i am collect phone on 26 july 2017 at time also phone is ok.

Kindly check attachment of jobsheet and bill copy.

And now today i got call from service center...
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S
SIju V Jacob
from Ahmedabad, Gujarat
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htc desire 10 lifestyle

Address:Valsad, Gujarat, 396020
Website:www.htc.com/in

Dear sir,
I have brought new htc mobile (Desire 10 lifestyle) in the month of december 2016. Till month of may my mobile was working properly. Then i started facing issue with the battery of my mobile. The issue is that it is taking too much time to get charged eg. (2hrs to charge 15 %). So i raised my complaint to the customer care of htc and they told me to take the mobile to nearest service center. So i took the mobile to nearest...
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M
Mahesh Bhangale
from Mumbai, Maharashtra
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htc 828 housing on off volume button price

Address:Jalgaon, Maharashtra, 425001

Hi i am mahesh

Please tel me price of htc 828 housing power on off attached volume button because my htc 828 side button are missing.

Please tel me price of htc 828 housing power on off attached volume button because my htc 828 side button are missing.

Please tel me price of htc 828 housing power on off attached volume button because my htc 828 side button are missing.

Thanks &...
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V
veeramohan
from Coimbatore, Tamil Nadu
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authorized technician theft my front camera

Address:Chennai, Tamil Nadu, 600006

My jobsheet no. Is q[protected] through tvse, gemini parsn complex, chennai. Today, i was give my desire 828 service due to water dead... But the problem was unsolved weather else that the technician jothi ganesh told the front camera missing. I promised that the phone has front & back camera when i gave to the customer care (Meenakshi). I am sure about my front camera was theft by jyothi ganesh technician. So please enquire him and take action...
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A
akjain411
from Agra, Uttar Pradesh
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htc 828 mic not working

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am using htc 828. I had to visit htc service centre 5-6 times to get it repaired till now. Earlier i went there to change my display and they took 2 months to get it repaired. This time my phone's mic is not working properly. I went to authorised service centre (C-59, sector-2, noida, u. P-201301)
They took my phone and and returned me after just cleaning the dust and told me that they have replaced the part. But after 1-2 days it's...
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S
sksarma7
from Agra, Uttar Pradesh
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complaint against service center

Address:Kamrup Metropolitan, Assam, 781005

Sir, recently i went to htc authorised service center located at shop -5, 3rd floor, dona planet mall, gs road, guwahati, assam-781005, for detecting a problem with my htc 516 desire model phone. The guy who was sitting on the front desk told me that it was a hardware defect and it would cost around rs. 6000. I left the service center without repairing the same with the hope better to buy a new one than repairing the old one. Thereafter the...
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S
Shanvi Sharma
from Alwaye, Kerala
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replacement of defective handset

Address:New Delhi, Delhi, 110043

With due respect, i have to state that i purchased htc desire 728 dual sim, imie code - [protected] on 1st oct 2016 (Bill attached). Since day it have heat up problem even after five minute of call it heats up and hang up. Few months back, i visited the service centre hcl at tilak nagar, najafgarh road. They said problem is solved but i found that hang problem was solved but heat up problem was there. Now my phone has three basic problems...
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M
Maaz Ahmed
from Titlagarh, Odisha
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mic and speaker are not working

Address:110044

I've htc 828 and the mic is not working properly.. I visited service centre 4 times for the same problem but they are unable to resolve the issue. My charger is also not working and they are giving me the charger which is different from an original one... I'll not suggest anyone to buy htc phone.. The staff is also impolite. They don't even talk politely with customers....
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A
ashishgarg2909
from Noida, Uttar Pradesh
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htc 10 service issue

Address:Agra, Uttar Pradesh, 282002
Website:www.htc.com/in

Here i am writing you regarding htc service issue.
I had submitted my htc 10 handset at authorized service center in agra on 09/06/2017 due to display issues.
Estimated delivery time mentioned was 14/06/2017.
Now its 17/07/2017 & still i had no information regarding my phone.
I tried contacting htc service center but they are not telling me anything regarding my phone.
I had also contacted htc escalation...
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R
rksaundik
from Barh, Bihar
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htc mobile desire 828 dual sim

Address:Patna, Bihar, 800013
Website:HTC Mobile

It is regret to say that htc is a most popular brand in mobile and the mobile sets are very expensive. I have purchased htc desire 828 dual sim in the year 2016 amounting to rs. 19, 900/- from raja telecom, dak bunglow road, patna.
This model is a cdma/gsm 4gset. After closing of cdma, i have purchased a jio sim and jio is also functioning not good, voice call does not support but 4g network works. Due to non functioning of voice call,...
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