Hyundai Motor India — Wrong password showing while teaching a new key

Address:

Korba, Chhattisgarh

I have a I20 asta model of 2009, I lost my one remote key two months back and contacted my nearest Hyundai showroom (Krishna Hyundai korma, chhatisgarh) for new key they gave me a new plain manual key without any key slot. After that they tried to teach new key but at that time there system was showing wrong password and they were unable to activate new key and they said to come after few days by saying that we will inform to our head branch chennai and again call me to rectify problem but this time also same problem repeated and they are saying that your car password is not matching with company given password and u have to change your EMC, CAR LOCKING SYSTEM and IMMOBILIZER worth rupees[protected] and they cant do anything. I think this not my and why i have to pay this amount because of company password not matching, why i have to change my whole system.And they are saying that this is not our problem if you want to complaint head branch then you can complaint. These is not the first time that they are behaving like this, servicing related problem and spare parts related problem are continuously repeating and not me but most of the customer not preferred to go service center.And also they take two days for simple servicing and rectification without complete satisfaction. So these is my humble request to take necessary action, I already suffer for two months for these problem . Thanks and regards, Abhishek Patel, Balco, Korba, Mo.No [protected], abhi.[protected]@gmail.com