iBall — warranty fraud

Address:shastri nagar, New Delhi, Delhi, 110052

I bought a i ball biomate 8 inch tab for my kid from amzon. And its screen got smashed immediately in a first fall from my kid's hand.. Tablet was in warranty so i asked help from amazon and they gave me i ball customer care no. Who again gave me a janakpuri west branch service centre no.. Engineer said he will charge 3500 for the screen replacement which i know a screen comes for 650 rupees only from the market, i dint had optiob so i agreed. Then he dint gave me mobile on mentioned time. Though gave it in 2 months and a different tablet by giving excuse that screen wasnt replacable, so keep this.. This exchanged tablet was not working fine and use to charge slow.. Now its stopped charging.. I want my tablet money and service charge money both back for this fraud.
I have got all the documents of my tablet and service centre slip
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Auto cut every 10 min and not response in customercare service please solve this problem immeditatly

Maine iball ke toll free no par 10-15 baar call kiya, koi response hi nhi aa rha h, service center gya toh unhone mera laptop submit nhi liya bola online complain krne ke liye ab mai kya karu tollfree no pe call krne ka baad phone hi nhi receive krta hai.
Dear sir/ madam

I purchased iTab on 9/8/2020

Tab was broaked I October
So, I was called for service to Yantra

Tab is in Yantra service station from 1 month due to part not available

I want urgently Repaired tab in Pune

*I have icici Lombard policy also
* Yantra and icici were forced me to take a 75% total loss amount

Why should I bear 25% loss

It is iball company's responsibility

Pls. give me answer urgently
It's too late actually

Regards
SaurabhVS
[protected]

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