[Resolved] Ibibo Group / Goibibo

[Resolved] Ibibo Group / Goibibo — ac not working

M mskhub

Hi, i am presently travelling from chennai to salem in srt travels. I have purposely booked ac due to day time travel. I realized the temperature is high inside as soon as boarded, i have informed bus driver on the same and it was 32, even after 2hours the temperature just dropped to 30 and it is suffocating and the driver acknowledge that the bus ac is not working. Could you please my complaint as i have paid extra for the service which i am not getting and more over inconvenience? Was this information helpful? No (0) Yes (0)
May 22, 2018 Complaint marked as Resolved This issue is not solved and it is still open . I have provided the booking ID as well GOBUS2403e5948b. Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 20, 2018 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings from Goibibo This is in regards to the above query. We request you to share the booking id so that we can investigate further. Please advise if you would require any assistance with us. Regards, Jagpreet Singh Customer Delight Goibibo Verified Support May 21, 2018 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings from Goibibo This is in regards to the above query. Since we have not heard from your end we are closing the ticket raised. We request you to share the booking id so that we can investigate further. Please advise if you would require any assistance with us. Regards, Jagpreet Singh Customer Delight Goibibo
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