Ibibo Group / Goibibo — Amount deducted from bank account but no flight tickets received nor refund is initiated

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I booked two flight tickets from porbandar to ahmedabad on 16th of august the amount from my bank account was deducted however I didn't get any tickets from goibibo neither it was booked with the airlines...So I had to cancel my trip ...Moreover i didn't got any refund till today...
Kindly check and initiate for the refund of the amount...
The screenshot for the transaction is attached
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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