[Resolved]  Ibibo Group / Goibibo — baibhav booking canceled my online booking and took another passenger on my seat without intimating me.

Address:400614
Website:vaibhavbookings.com

Worst experience from vaibhav travels. They took another seat on my booking seat. I complained nearest police station. That police forced them to make another seat. But the contact person and the person from booking ofce talked very rudely.

I have severe backache n thats y had booked front seat. But they made me available last seat in another bus which was late by an hour. Worst experience today. Goibibo not comminicated them my seat. Will never use this app and vaibhav travels henceforth.
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May 3, 2018
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2018
Ibibo Group / Goibibo Customer Care's response
Hi Sir,

Greetings from Goibibo.com

Please be informed that we are not able to find your details so we request to share the booking id or registered contact number.

We are waiting for your response.

Regards,
Sameer
Customer Delight
Complaint comments 

Comments

I booked a ticket to from colombo to Chennai. I could see the price while i am paying is increased. But even after my transaction i could see that price was less in Goibibo and airlines website as well. I couldn't even raise a complaint.

[protected] is my no

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