[Resolved] Ibibo Group / Goibibo — Bus tickets cancelled | |||||
I had booked tickets on 11/12/2015 for date 24/12/2015 from pune to sawantwadi, and i paid 2850 online, But i got a message on 24/12/2015 saying that the tickets has been cancelled and the amount will be refunded, i called them and told to arrange other bus but they denied, again i called after 5 days and was told that the money will be refunded in 5 working days, again i called after few days and was told that i takes 7 working days, i called on the 7th working day and was told that it takes upto 12 working days, now i am very irate and wants to sue goibibo.com as i had beared a heavy loss, i had my holidays spolied, and i had to pay 3 times extra to book tickets suddenly due to festival season, and i have to wait for such a long time, i want my refund and i want compensation from goibibo.com Was this information helpful? | |||||
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 07, 2016 Ibibo Group / Goibibo Customer Care's response Dear Customer, We regret the inconvenience caused, however request you to write to us with the booking id. so that we may assist you further. Thanks and regards Go Care team | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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