Ibibo Group / Goibibo — Cancellation money approved and given back by airlines but goibibo not sending it to my account.

Address:

Goibibo

I have booked air ticket through goibibo from lko to Guwahati for 09 Apr 2020. Due to covid lockdown all flights were suspended and the ticket was automatically cancelled.

I have requested airlines for refund and in month of aug 2020, Indigo airlines has refunded an amount of Rs 15, 370/-.

On 25 Aug, I got a mail from goibibo that my refund request is being reviewed and will be credited in my bank account shortly.

Till date no amount has been received from goibibo. They are just keeping my money and making interest and profit to their company.

Fraud company, many times contacted customer service, no option to speak with any executive, only IVR comes and call ends.

Kindly get my refund processed as soon as possible.