Ibibo Group / Goibibo — Cancelled my flight without information and Not Received Refund Beacuse after booking i came to know the airline company AIRPEGASUS is fraud.

Address:Ahmedabad, Gujarat, 380015
Website:www.goibibo.com

Hello Team,

I have booked two flight tickets (AIR PEGASUS Flight company) from Goibibo site for 24 december 2016 from cochin to bangalore and after one month of booking, I got mail from AIR PEGASUS company for "Airpegasus - Flight Cancellation" then I called on the given numbers which is mentioned on cancelled receipt that is[protected] but call was connecting then I checked on website to get know the current status of my flight then it is not showing any information for my flight booking and I have tried many times to cal on this number[protected] but it doesn't works.

After that I called to Goibibo customer care and they had given me shocking information that The airline company (AIRPEGUSUS) is closed then I requested to them for refund my money but they totally deny from my request.

My concern is only for
1. My refund amount 50058 rupees because I have proof.
2. If the airline company is closed then why goibibo has given the option on their website to choose that airline for booking?
3. If the airline company is fraud then who is reponsible for this?
4. If airline company is closed or fraud then why my booking status is still displaying as confirmed for that flight in goibibo website.

Please find my attached receipts.

I'm hoping to get a positive response from consumer complaints website and some will take action for this.

Airline company website : http://airpegasus.in/
+3 photos
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Nov 18, 2016
Updated by nitesh harit
Note* My refund amount should be 5058 rupees not 50058
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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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